Opt out and help
Control your directory messages
Effective date: September 2, 2026
Stop messages
Reply STOP to any Regional Plumber Directories message to opt out.
We will stop sending messages from this Regional Plumber Directories sender to that number. The messaging provider may send one final confirmation that the opt-out was processed.
Get help
Reply HELP for program help or email
[email protected]. Include the directory name and business
name, but do not email passwords, tax IDs, or other sensitive credentials.
Opting in again
After opting out, messages resume only after a valid new opt-in for the applicable purpose. Claim messages
require fresh verbal consent during a new claim request or a new text-message flow beginning with
CLAIM and confirmed with YES. Lead alerts and directory promotions require their own
separate affirmative web-form choices. A new claim opt-in does not automatically restore marketing or lead
alerts. This program does not enroll anyone in gotback.app or a listed contractor's messaging program.
Related policies
See the SMS Consent and Message Flow, SMS Terms and Conditions, and Privacy Policy.