Regional Plumber Directories Messaging Privacy Policy

1. Who we are

Bootstrap Bots, LLC operates Regional Plumber Directories and this messaging program. The current participating properties are Montco Plumbers, Bucks Plumbers, and Phila Plumbers.

Business address: 206 Camp Hill Rd, Fort Washington, PA 19034

2. Information we collect

For a listing-claim request, we may collect:

• Caller ID, inbound text-message information, and the business phone associated with the listing
• Business name, municipality, caller role, and business email if provided
• The caller's consent decision and related call or workflow record
• Separate matched-lead and promotional consent choices made on the secure claim form
• Message delivery, opt-out, help, and support events
• Business facts and corrections submitted through the secure claim form

3. How we use information

• Match a claim request to a directory listing
• Send the requested secure claim link and necessary claim-account messages
• Send qualified matched-lead alerts when separately requested
• Send directory promotions when separately requested
• Prevent duplicate, excessive, or unauthorized claim attempts
• Review submitted business information before any publication
• Maintain consent, delivery, security, and compliance records

4. Mobile information and consent data

We do not sell mobile numbers or SMS opt-in data. We do not share mobile numbers or SMS opt-in data with third parties or affiliates for marketing or promotional purposes. We may provide limited data to service providers acting on our behalf solely to deliver messages, host the claim workflow, prevent abuse, or provide requested support. Those providers may use the data only to perform those services for us.

5. Message frequency and carrier rates

Usually one message is sent per approved claim-link request, with no more than three related messages for that request. Qualified matched-lead alerts vary with opportunities and plan limits, up to 25 per month. Directory promotions are limited to four per month. Customer-care frequency varies with the interaction. Message and data rates may apply.

6. Separate consent purposes

Listing-claim, matched-lead, and directory-promotional consent are recorded and enforced separately. Claim consent is not reused for marketing or lead alerts. This program does not include gotback.app or a listed contractor's customer messaging; those require separate programs, notices, and consent.

7. Opt out and help

Reply STOP to opt out at any time. Reply HELP for help. See the Opt-Out and Help page or email [email protected].

8. Retention and security

We retain claim, consent, and communication records only as reasonably necessary for review, security, compliance, dispute handling, and lawful business operations. We use reasonable administrative and technical safeguards, but no transmission or storage method is guaranteed to be completely secure.

9. Questions and changes

Questions may be sent to [email protected]. We may update this policy when the program changes; the revised effective date will appear on this page.